In a market where the profession and the products are constantly evolving and where competition becomes international.

The JAFFEL Group is positioned in tune with this development in the industrial and service sector.

To strengthen our position and take into consideration the internal and external context of our group, more than ever, we must commit to meet the applicable requirements and ensure continuousimprovement of the quality management system.

Our strategic goals are:

• Increase the satisfaction of stakeholders
• Increase market share
• Improve the functioning of the various companies of the group
• Prevent the risk of damage to staff, whether accidental or chronic
• Carry out our activity in such a way as to minimize their impact on the environment.

The achievement of these goals is shared between all staff of the group by:

• Complying with product requirements and applicable legal and regulatory requirements
• Adopting a process approach based on risk analysis to ensure effective control of the various operational and organizational activities
• Ensuring effective internal and external communication.

This policy, including its objectives, is examined during the management review in order to guarantee its permanent adequacy.